Contact us
Whether you have a general question, want to learn more about how iam-vetted works, or need to reach us for a specific reason, the channels below are where to start.
General enquiries
For general questions about the platform, suitable use cases, partnership conversations, or anything not covered by a formal complaint or data protection request, email us directly.
We aim to respond within one working day, though complex queries may take longer.
WhatsApp Business
WhatsApp Business is available as an optional contact channel for direct, person-to-person conversations. We offer it because some queries are easier to resolve through a short discussion rather than a web form. For example, clarifying a process, exploring whether the platform is suitable for a particular situation, or discussing a concern before deciding how to proceed. Messages are reviewed by a member of our team during working hours.
WhatsApp does not replace the formal contact channels listed above. If you wish to submit a data protection request, formal complaint, or other statutory notice, please use the documented channels so we can verify your request, maintain an appropriate audit trail, and meet our legal response obligations.
If a statutory request or complaint is sent via WhatsApp, we may ask you to resubmit it through the appropriate channel before we can process it fully.
Messages sent through WhatsApp are also subject to WhatsApp and Meta's own terms and privacy practices. Please avoid sharing sensitive or unnecessary personal information through this channel.
Formal contact routes
Some requests need a documented channel to ensure they're processed correctly and within statutory timeframes.
- •Make a complaint, for service issues, data handling concerns, or anything you want to escalate formally.
- •Make a data protection request, to access, correct, delete, or restrict the personal data we hold about you.